FAQ
Questions about Skoo?
Answers on pricing, websites, portals, security, and getting started.
Below are the questions we hear most from school owners and administrators evaluating Skoo — what the platform is, how pricing works, whether parents can pay fees online, and how secure your school's data is. For more detail, see the full breakdown of features, the pricing page, or what's included with your free school website. Still have a question that isn't answered here? Contact us.
Skoo is a cloud-based school management platform built for Nigerian schools. It covers admissions, academics, fees, parent portals, staff HR, library, transport, personal school websites with a visual builder, and more, all from one dashboard.
School owners, principals, teachers, accountants, librarians, and other staff each get role-based access. Parents and students use the family portal with a single login tied to the parent email on file.
Skoo uses simple per-student-per-term billing. You pay based on your active student count each term. If enrollment grows, your bill adjusts automatically. No hidden setup fees.
Yes. Parents can view invoices and pay securely via Paystack in the family portal. Schools can also record bank transfers and cash payments.
Every school receives a public website on a custom subdomain (e.g. yourschool.getskoo.com) with themes, a visual page builder, blog, events, and online admission forms.
Each school is fully isolated in a multi-tenant architecture. Skoo supports two-factor authentication, session management, custom roles with granular permissions, and audit logs.
Yes. Public applicants receive a reference number and can track application status at any time without logging in.
Resellers and education consultants can join the partner program to refer schools, earn commissions, and manage referrals from a dedicated partner portal.
Ready to modernize your school?
Join schools across Nigeria using Skoo for admissions, academics, fees, and parent communication.