Privacy Policy

Skoo School Management Software ("Skoo", "we", "us", or "our") operates the getskoo.com platform and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, school management application, and partner portal.

By using Skoo, you agree to the collection and use of information in accordance with this policy.

We collect information you provide directly, including school profile details, staff and student records entered by your school, parent contact information, payment records, and account credentials.

We automatically collect certain technical data such as IP address, browser type, device information, and usage logs when you access our services.

Schools are responsible for ensuring they have appropriate consent to upload student and parent data to Skoo.

We use collected information to provide, maintain, and improve the Skoo platform; process subscriptions and payments; send service-related communications; and provide customer support.

We may use aggregated, anonymized data for analytics and product improvement.

We do not sell personal data to third parties.

We share data with service providers who assist in operating our platform, such as cloud hosting providers and payment processors (including Paystack), subject to confidentiality obligations.

We may disclose information if required by law, court order, or to protect the rights and safety of Skoo, our users, or others.

Each school tenant's data is logically isolated in our multi-tenant architecture.

We implement technical and organizational measures to protect data, including encryption in transit, access controls, two-factor authentication, session management, and audit logging.

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

We retain account and school data for as long as your subscription is active or as needed to provide services. Schools may request data export or account deletion subject to our Terms of Service and applicable law.

Depending on applicable law, you may have the right to access, correct, or delete personal data we hold about you. School administrators can manage most data directly within the Skoo dashboard. For other requests, contact us at hello@getskoo.com.

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. See our Cookie Policy for more details.

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated date. Continued use of Skoo after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, contact us at hello@getskoo.com.